{"id":4952,"date":"2011-05-02T02:30:39","date_gmt":"2011-05-02T01:30:39","guid":{"rendered":"https:\/\/brennigjones.com\/blog\/?p=4952"},"modified":"2011-05-02T06:03:11","modified_gmt":"2011-05-02T05:03:11","slug":"bt-are-back-with-a-stunning-return-to-form","status":"publish","type":"post","link":"https:\/\/brennigjones.com\/blog\/?p=4952","title":{"rendered":"BT are back with a stunning return to form!"},"content":{"rendered":"<p>Look, I&#8217;ll spare you the detail, but in bullet point form:<\/p>\n<ul>\n<li>We experienced a year &#8211; <strong>twelve, long, fucking painful months<\/strong> &#8211; of absolute shit service from BT<\/li>\n<li>This shit service included 141 service outages, some lasting minutes, some lasting days and one lasting almost a week<\/li>\n<li>We decided to find someone who could deliver the service that was plainly beyond BT&#8217;s technical ability<\/li>\n<li>Mid-February we ceased BT Broadband services<\/li>\n<li>Mid-February we ceased BT Vision services<\/li>\n<li>End-February broadband and phone was transferred to another ISP<\/li>\n<\/ul>\n<p>With me so far?<\/p>\n<p>Good.<\/p>\n<p>Except that BT aren&#8217;t with me so far.<\/p>\n<p>The clowns at BT have continued to send us bills for BT Broadband *and* BT Vision they claim were delivered to us &#8211; *months* after the date we&#8217;d stopped those services.<\/p>\n<p>They&#8217;ve just done it again.<\/p>\n<p>Yep, those fun-loving fuckheads at BT have just sent us a bill for \u00a399.98 for services we aren&#8217;t receiving and haven&#8217;t received.<\/p>\n<p>Is it something in the water?<\/p>\n<p>Are they all on drugs?<\/p>\n<p>Or are the back-office staff at BT working on a commission basis &#8211; where they get 10% of any extra cash they drum up?<\/p>\n<p>Or are BT just staffed by a bunch of total fucking wankers?<\/p>\n<p>Answers on a postcard, please.<\/p>\n<p>Anyway, I&#8217;ve just left a message on BT&#8217;s website that says:<\/p>\n<blockquote><p>You keep sending me bills for services we have not received. We *ceased* BT services because you are rubbish. You underline your rubbishness by sending us bills for services we haven&#8217;t had.<\/p>\n<p>You&#8217;ve sent us a bill for BT Vision services we haven&#8217;t received because we ceased BT Vision mid mid-February.<\/p>\n<p>You&#8217;ve sent us a bill for BT broadband services we haven&#8217;t received because we ceased BT Broadband in mid-February.<\/p>\n<p>How do you expect us to believe anything you send us when you can&#8217;t even get these facts right?<\/p>\n<p>I have no intention of paying this bill. I actually want BT to take me to court or take out a CCJ because then I can bring the year-long record of absolutely appalling service out in to the open and ask a magistrate to rule on whether we have received a service that we should pay for.<\/p>\n<p>Please note:<br \/>\nAll communications must be by email, either via thisaccount.com or via our BT\/Yahoo email account. I will not respond to phone calls.<\/p><\/blockquote>\n<p>Even though BT are 5,500 miles away from us, they&#8217;re still causing us pain and anguish.<\/p>\n<p>What a bunch of fucktards.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Look, I&#8217;ll spare you the detail, but in bullet point form: We experienced a year &#8211; twelve, long, fucking painful months &#8211; of absolute shit<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4952","post","type-post","status-publish","format-standard","hentry","category-stuff","two-columns"],"_links":{"self":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4952"}],"version-history":[{"count":0,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4952\/revisions"}],"wp:attachment":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}