{"id":731,"date":"2008-10-10T14:33:23","date_gmt":"2008-10-10T13:33:23","guid":{"rendered":"https:\/\/brennigjones.com\/blog\/?p=731"},"modified":"2012-05-03T17:55:25","modified_gmt":"2012-05-03T16:55:25","slug":"fishing-from-a-bus","status":"publish","type":"post","link":"https:\/\/brennigjones.com\/blog\/?p=731","title":{"rendered":"Fishing from an Oxford Tube bus?"},"content":{"rendered":"<p>To fish<\/p>\n<p>A well-established phrase meaning to entice, through means of bait, an object to a position where it may be captured.<\/p>\n<p>People fish for sport.<\/p>\n<p>The public is supposed to be protected from corporates who fish.<\/p>\n<p>Unfortunately Oxford Bus are a corporate fisher. They are guilty of preying on a public who appear to be unprotected. Appear to be unprotected because there are no signs of corporate governance on the part of Oxford Tube.<\/p>\n<p>Let me explain&#8230;<\/p>\n<p>This morning I arrived at the Oxford Park and Ride at 05.33<\/p>\n<p>I&#8217;d obviously just missed a bus to London, but that didn&#8217;t bother me because Oxford Tube advertise a service, at that time of the day, that runs every 12 minutes.<\/p>\n<p>So I waited for twelve minutes.<\/p>\n<p>Twelve minutes came. And went. 05.45.<\/p>\n<p>And then another twelve minutes came. And went. 05.57.<\/p>\n<p>And then&#8230;<\/p>\n<p>Another twelve minutes came. And went. 06.09.<\/p>\n<p>The yellow-jacketed ticket dispatcher-guy came out of the waiting room, made some radio calls and received a phone call (good grief, his mobile phone ring tone is the Rocky theme! I wondered if that is a euphemism for the kind of service we should expect from Oxford Tube?) and gave us the news.<\/p>\n<p>&#8216;He&#8217;s broken down and had to go and get another bus from the depot&#8217;.<\/p>\n<p>Yeah right. And we&#8217;re all so completely gullible that we actually believe that one guy is capable of driving three buses at the same time. Or you think we can&#8217;t add up. Come on, pull the other one.<\/p>\n<p>Now I know that the Oxford Tube timetable says that the actual times are dependent on traffic conditions \u00e2\u20ac\u201c which is fair enough really.<\/p>\n<p>But are we really expected to believe that between 05.33 and 06.09 the traffic is so severe that all of these buses have been caught in a massive snarl up?<\/p>\n<p>See my earlier comment about gullibility.<\/p>\n<p>Anyway, when the bus did turn up it was 06.14 which, anyone with a degree of common sense would have to agree, is waaaay outside the &#8216;every 12 minutes&#8217; service that Oxford Tube advertise at that time of the day.<\/p>\n<p>So we (we being a very long line of people in various stages of unhappiness) piled on the coach and off we set.<\/p>\n<p>We got as far as the next stop &#8211; about ten minutes away &#8211; which is where the bus broke down.<\/p>\n<p>Now look guys and girls, the yellow-jacketed dispatcher guy at the park and ride told us that the first bus was late because it had broken down, right?<\/p>\n<p>And now this bus breaks down too?<\/p>\n<p>Is there an issue with maintenance here?<\/p>\n<p>Shouldn&#8217;t you mention this on your adverts, so that your fare-paying passengers become aware that there is a massive reliability issue with the buses?<\/p>\n<p>I only mention this because last night another of your buses broke down; we picked up those travellers from the roadside just outside Hillingdon.<\/p>\n<p>So that&#8217;s three breakdowns in less than 12 hours. Sounds like a reliability issue to me.<\/p>\n<p>So hey, Oxford Tube guys and girls, there&#8217;s still a taste of you in my mouth. And it&#8217;s not good.<\/p>\n<p>What are you going to do about it?<\/p>\n<p>And what are you going to do about raising your service delivery to the levels that you claim you have?<\/p>\n<p>And while we&#8217;re asking key questions, what are you going to do about the maintenance issue you obviously have as well?<\/p>\n<p>Well, we&#8217;ll see what a little truthful wordage via this post does for a start.<\/p>\n<p>Oh, and by the way, if you advertise that you have WiFi on all of your coaches and it actually only works on two buses out of three, that&#8217;s an advertising untruth which, I believe, is illegal.<\/p>\n<p>Who owns Oxford Tube?<\/p>\n<p>Gosh, it&#8217;s Stagecoach. That&#8217;s worth noting for the future.<\/p>\n<p>But on the positive side folks, your driving staff have been exemplary on every occasion (if totally embarrassed on behalf of their employers at the corporate inability to give them a tool fit for the purpose of moving people from A to B on time).<\/p>\n<p><em><strong>B<\/strong><\/em>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To fish A well-established phrase meaning to entice, through means of bait, an object to a position where it may be captured. People fish for<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-731","post","type-post","status-publish","format-standard","hentry","category-stuff","two-columns"],"_links":{"self":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=731"}],"version-history":[{"count":0,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/731\/revisions"}],"wp:attachment":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=731"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=731"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}