{"id":7907,"date":"2012-06-16T10:54:32","date_gmt":"2012-06-16T09:54:32","guid":{"rendered":"https:\/\/brennigjones.com\/blog\/?p=7907"},"modified":"2012-06-16T11:20:37","modified_gmt":"2012-06-16T10:20:37","slug":"rooting-for-the-router","status":"publish","type":"post","link":"https:\/\/brennigjones.com\/blog\/?p=7907","title":{"rendered":"Rooting for the router"},"content":{"rendered":"<p>When my broadband was upgraded, the BT Openreach engineer installed a BT Openreach Modem which he coupled to a (new) Netgear\u00a0N150 WNR1000v3 Wireless Router.<\/p>\n<p><a href=\"https:\/\/brennigjones.com\/blog\/?attachment_id=7908\" rel=\"attachment wp-att-7908\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-7908\" title=\"N150 WNR1000v3 Wireless Router\" src=\"https:\/\/brennigjones.com\/blog\/wp-content\/\/N150-WNR1000v3-Wireless-Router-300x217.jpg\" alt=\"\" width=\"300\" height=\"217\" srcset=\"https:\/\/brennigjones.com\/blog\/wp-content\/uploads\/N150-WNR1000v3-Wireless-Router-300x217.jpg 300w, https:\/\/brennigjones.com\/blog\/wp-content\/uploads\/N150-WNR1000v3-Wireless-Router.jpg 590w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>One of these<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>And for a while &#8211; a couple of days &#8211; everything was fine.<\/p>\n<p>Then I started to get locked out by, what I suspected to be, the wireless router.<\/p>\n<p>I&#8217;d be pootling through internet activity (and that could mean downloading audio or video via direct links, or via iTunes, or via media secure portal; or browsing websites, or uploading files of any description) when suddenly I&#8217;d get a browser-generated &#8216;I can&#8217;t find the website you&#8217;re looking for&#8217; error message.<\/p>\n<p>All download\/upload activity would cease, as my internet connection was, effectively, lost. Yet my laptop still maintained a solid WiFi connection with the router.<\/p>\n<p>I would also lose connection to my NAS, which is directly attached to the router, via cable.<\/p>\n<p><a href=\"https:\/\/brennigjones.com\/blog\/?attachment_id=7909\" rel=\"attachment wp-att-7909\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-7909\" title=\"Synology Diskstation\" src=\"https:\/\/brennigjones.com\/blog\/wp-content\/\/Synology-Diskstation-300x195.jpg\" alt=\"\" width=\"300\" height=\"195\" srcset=\"https:\/\/brennigjones.com\/blog\/wp-content\/uploads\/Synology-Diskstation-300x195.jpg 300w, https:\/\/brennigjones.com\/blog\/wp-content\/uploads\/Synology-Diskstation.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>My NAS unit<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Hmm&#8230;<\/p>\n<p>I restarted the router and, when it had completed the reboot, everything was back on line; Internet was back, upload\/download continued and my NAS began talking to me again.<\/p>\n<p>Until the next time; a couple of hours later the same thing happened again. I restarted the router again, and was back up and running in a few minutes.<\/p>\n<p>A couple of hours later (there&#8217;s no &#8216;passage of time&#8217; connection to this event &#8211; and, also, there is no &#8216;I was doing this thing&#8217; connection either), my internet connection froze again.<\/p>\n<p>Over the next three days my internet connection froze ten times. That&#8217;s ten &#8216;switch the router off and switch it back on again&#8217; events in 72 hours.<\/p>\n<p>I rang Plusnet &#8211; my ISP &#8211; and explained the problem. The nice chap on the other end of the phone suggested two things. Firstly, I should do a factory reset on the router. Secondly, I should change the channel that the router broadcast on.<\/p>\n<p>I did these things.<\/p>\n<p>Less than three hours later my internet connection froze again. A couple of hours later it happened again. And even later, it happened again.<\/p>\n<p>I rang Plusnet, we talked about the recurring fault and they said they&#8217;d send me a new router.<\/p>\n<p><a href=\"https:\/\/brennigjones.com\/blog\/?attachment_id=7910\" rel=\"attachment wp-att-7910\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-7910\" title=\"plusnet\" src=\"https:\/\/brennigjones.com\/blog\/wp-content\/\/plusnet.png\" alt=\"\" width=\"250\" height=\"188\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Good old Plusnet!<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Three days later I installed the new router, connected my WiFi and non-WiFi devices to it and off we went.<\/p>\n<p>For five hours.<\/p>\n<p>Then my internet connection froze.<\/p>\n<p>Wanting to be analytical about this, I rebooted the router and then accessed my NAS control panel.<\/p>\n<p><a href=\"https:\/\/brennigjones.com\/blog\/?attachment_id=7914\" rel=\"attachment wp-att-7914\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-7914\" title=\"NAS control panel\" src=\"https:\/\/brennigjones.com\/blog\/wp-content\/\/NAS-control-panel-300x244.jpg\" alt=\"\" width=\"300\" height=\"244\" srcset=\"https:\/\/brennigjones.com\/blog\/wp-content\/uploads\/NAS-control-panel-300x244.jpg 300w, https:\/\/brennigjones.com\/blog\/wp-content\/uploads\/NAS-control-panel.jpg 430w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>In here I checked for operating system updates (there were none), then I took a deep breath and shut down the NAS unit.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>That left me with the\u00a0N150 WNR1000v3 Wireless Router and two WiFi-enabled devices. I switched the other device off, which left me with the router and my primary laptop. \u00a0Not exactly going to tax the router too much, I thought.<\/p>\n<p>A couple of hours later my internet connection froze again.<\/p>\n<p>I rebooted the router.<\/p>\n<p>The internet froze again some time later.<\/p>\n<p>I called Plusnet and explained the problem. The nice guy on the other end of the phone suggested I do a factory reset and change the channel the router broadcast on. I explained I&#8217;d done that with the previous router, but I would do it with the replacement one as well. He also suggested that the next time it happened, instead of rebooting the Netgear WiFi router, I left that switched on but that I should reboot the BT Openreach Modem.<\/p>\n<p>So I did these things.<\/p>\n<p>I did a factory reset on the Netgear router, I changed the channel of the router and, when my internet connection inevitably failed a few hours later, I reset the BT Openreach Modem.<\/p>\n<p><a href=\"https:\/\/brennigjones.com\/blog\/?attachment_id=7911\" rel=\"attachment wp-att-7911\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-7911\" title=\"BT FTTC Modem\" src=\"https:\/\/brennigjones.com\/blog\/wp-content\/\/BT-FTTC-Modem-300x150.jpg\" alt=\"\" width=\"300\" height=\"150\" srcset=\"https:\/\/brennigjones.com\/blog\/wp-content\/uploads\/BT-FTTC-Modem-300x150.jpg 300w, https:\/\/brennigjones.com\/blog\/wp-content\/uploads\/BT-FTTC-Modem.jpg 317w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Which had no effect at all.<\/p>\n<p>The only way to get my internet connection back was to reset the Netgear Wifi router.<\/p>\n<p>I called Plusnet (who I have absolutely no issues with at all) and asked them to search their records to \u00a0see how many instances of the\u00a0N150 WNR1000v3 Wireless Router locking up, have been reported to them.<\/p>\n<p>None, was their reply.<\/p>\n<p>So what is it that I&#8217;m doing, what is it in my setup, that has continually forced two\u00a0N150 WNR1000v3 Wireless Routers to lock up and freeze my internet connection?<\/p>\n<p>Answers, please, on a used \u00a35-note.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When my broadband was upgraded, the BT Openreach engineer installed a BT Openreach Modem which he coupled to a (new) Netgear\u00a0N150 WNR1000v3 Wireless Router. &nbsp;<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7907","post","type-post","status-publish","format-standard","hentry","category-stuff","two-columns"],"_links":{"self":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/7907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7907"}],"version-history":[{"count":0,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/7907\/revisions"}],"wp:attachment":[{"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brennigjones.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}