Coming to the realisation that any long-standing relationship has withered to the point it has become harmful to one’s health is, frankly, painful.
Motivating oneself to the point where one actually *does something* to make the necessary break-up happen is, obviously, difficult beyond measure.
But this is where we’re at.
Things can not carry on any longer.
The sheer pain that this relationship has put us through over the last year – the last ten months, if I’m being honest – has induced feelings of anger, rage and frustration to the point where all I’ve wanted to do is lash out and hurt something.
I didn’t, obv. But the motivation was there.
Anyway, it’s now done.
We have had the phone call and, like a pair of grown-ups, we have agreed the inevitable.
From 10th February 2011 we shall no longer be with BT.
This is the first time that I have paired up with any telecoms company other than BT.
Apart from the times I’ve lived abroad, obv.
The conversation with BT was honest, and focussed.
They thanked me for the extended patience we have shown them, but the truth is, they’re still no nearer to identifying the real cause of the ongoing problem.
That statement was it, really; that was the final nail in the coffin.
I feel sad – I really do.
Virgin Media are going to have to work extremely hard to meet my expectations.
But the truth is, over the last ten months, BT haven’t really met my standards either.
*sniff*
At least we shouldn’t have to see any more speed reports like this:
Unfortunately it’s quite often a problem with the DSLAMs in the exchange and they are maintained by…BT Wholesale. BT Internet just buy the connection from them – and so do Virgin Media, presumably, although the exact arrangement can be a bit random.
Unless Virgin in your area is via cable – in which case – woo hoo!
Aye, you’re right, I know these things. And BT Wholesale have repeatedly been fingered by the BT people who have tried to fix the problem. But I have to do something. I can’t carry on doing nothing.
Sadly, we have no cable out here 🙁
As Ian says, if you had cable, then a woo hoo might definitely be on the cards.
As it is, with no cable in the area, VM will have to use the BT local loop… so, as long as your problem wasn’t with the line itself – actually, I’m sure I don’t need to tell YOU any of this. I’ll just shut up and wish you luck.
OMG… I’d be throwing something….
I pay for 10mbs here and consistently getting 14…and I live 40 mins from a biggish city.. UK is somewhat useless internet wise 😉
Good luck with Virgin.. I’ll keep everything crossed for you
Don’t think that you’re going to get rid of BT that easily. Having had a previous relationship with them I can tell you that you may think they’ve moved out but it’s quite possibly you’ll find them on your doorstep, rootling through your bins or still billing you long after after the ink is dried on your divorce letter.