That’s me in the corner

not that I had too much religion to lose in the first place…

The thing with technology is that it will always fail just when you want it. At the precise moment you need it most – it won’t be there. This is, I believe some universal law – the precise name of which escapes me for the moment.

This morning I had to move a large sum of money from my bank account to our joint account. I then had to move the same amount of money outwards to a recipient already set up in the ‘Bill Payments’ facility.

Guess what?

Nationwide’s internet facility?

The words ‘Tits’ and ‘Up’ apply.

So I had to leave the office, jog down the road and stand in line for ages to see a cashier who was able to do exactly what I’ve been trying to do since 10.00.

But let’s be clear about a couple of things.

I have absolutely no beef with Nationwide. They provide a service that meets my expectations on every level and doesn’t cost me various body parts. In fact - by and large - they pay me for using their services.

I also have no issues with the availability of Nationwide’s website. Since I started using it 147 years ago (whatever) I have never experienced a denial of service; it’s always been there, it has always performed the functions I wanted it to.

Until today.

Until this morning when, as I may have mentioned already, I absolutely had to move a large sum of money from account A to account B and then out to the named (and pre-defined) recipient.

When you take look at Nationwide’s webservice and what it’s done for me, it’s pretty good uptime really.

Except for today.

But good uptime or not… I’m still going to grumble.

But if having to get up from my desk, jog down the road and stand in line listening to my iPod for half an hour is the most stressful thing I have to do today…

I’m not really doing too bad, am I?

Still going to grumble about it though. 🙂

How’s yours going?

B.

13 thoughts on “That’s me in the corner

  1. Hello Patricia and welcome. Yes, I totally agree with what you’ve said here – and on JonnyB’s!

    But Nationwide… it’s funny how just one glitch can get me going. 🙂

  2. THe upsides are a) that you had the money to transfer, b) it got done minimul sturm und drang, and c) exercise was involved.

    As for me, I hopped on a plane with Mrs. B (an uncroweded one at that), flew to Texas, arrived early, and met the newest grandchild for the first time.

  3. Whoa Masher! Like a housenail? A carpentry kind of bang it in with a hammer kind of nail? You broke a nail? My God you’re hard.

    LizSara… yeah kinda. There’s a Law that covers technical things going wrong – a little like what Godwin’s Law does for internet arguments. But I can’t remember what it is.

  4. You’re all on the right lines but I thought there was an internet-specific law, like Godwin’s. Oh well. Feeble-minded of me, obv. 🙂

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