BT are back with a stunning return to form!

Look, I’ll spare you the detail, but in bullet point form:

• We experienced a year – twelve, long, fucking painful months – of absolute shit service from BT
• This shit service included 141 service outages, some lasting minutes, some lasting days and one lasting almost a week
• We decided to find someone who could deliver the service that was plainly beyond BT’s technical ability
• Mid-February we ceased BT Broadband services
• Mid-February we ceased BT Vision services
• End-February broadband and phone was transferred to another ISP

With me so far?

Good.

Except that BT aren’t with me so far.

The clowns at BT have continued to send us bills for BT Broadband *and* BT Vision they claim were delivered to us – *months* after the date we’d stopped those services.

They’ve just done it again.

Yep, those fun-loving fuckheads at BT have just sent us a bill for £99.98 for services we aren’t receiving and haven’t received.

Is it something in the water?

Are they all on drugs?

Or are the back-office staff at BT working on a commission basis – where they get 10% of any extra cash they drum up?

Or are BT just staffed by a bunch of total fucking wankers?

Answers on a postcard, please.

Anyway, I’ve just left a message on BT’s website that says:

You keep sending me bills for services we have not received. We *ceased* BT services because you are rubbish. You underline your rubbishness by sending us bills for services we haven’t had.

You’ve sent us a bill for BT Vision services we haven’t received because we ceased BT Vision mid mid-February.

You’ve sent us a bill for BT broadband services we haven’t received because we ceased BT Broadband in mid-February.

How do you expect us to believe anything you send us when you can’t even get these facts right?

I have no intention of paying this bill. I actually want BT to take me to court or take out a CCJ because then I can bring the year-long record of absolutely appalling service out in to the open and ask a magistrate to rule on whether we have received a service that we should pay for.

Please note:
All communications must be by email, either via thisaccount.com or via our BT/Yahoo email account. I will not respond to phone calls.

Even though BT are 5,500 miles away from us, they’re still causing us pain and anguish.

What a bunch of fucktards.